What do I do if my booking request is rejected?

    If your booking request is rejected by the Host no charge is made for the booking and you are free to book another property.

    We urge our Hosts to keep their calendars up to date and respond to requests in a timely manner. Nevertheless, sometimes situations occur that prevent this from happening.

    Your payment method may be temporarily authorized for a charge when you request a booking, but this authorization is voided and released back to your payment card if your request is rejected. We complete a charge only when your booking is confirmed.

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